Messaging Engineer

Messaging Engineer
Stevenage
Our purpose is to make the world more sustainable by building trust in society through innovation. As a Messaging Engineer you will contribute to this by providing expert Messaging operational support to 20+ customers as part of a managed service agreement.
Your role will involve:
Provide 3rd Line Messaging Support to a range of customers in accordance with defined standards and agreed SLAs. The Messaging Team forms part of wider service team, which is responsible for providing BAU and project support across a range of Wintel, Storage and Database. The environment is busy, fast paced and challenging with new work streams and opportunities being introduced into the team regularly.
Your transferable skills and experience:
Experience of MSCE Windows 2000/2003 and MCP MS Exchange 2000/####################013
Ability to deal with complex issues/potential escalations with minimal supervision.
Messaging desktop clients, eg Outlook
Helpdesk/problem control and management services
Support of Microsoft Excha###############0/2013 standalone and clustered
Experience and support of AV software products (Trend Micro Scanmail), Sophos A/V, Groupshield etc)
Support of SMTP Gateways (Exchange, MailSweeper etc)
Experience and support of Exchange FAX Solutions
E-mail archiving tools, eg Enterprise Vault, SourceOne
Security and SPAM protection products, eg IronPort
Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in 3rd Line Support this could be the next opportunity for you.
Your benefits:
25 Days annual leave plus public holidays (3 flexible)
Pension – Double matching contributions of up to 10%
Life assurance
Companywide incentive plans
Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)
Perks at work – employee discounts
Employee assistance programme / virtual GP
Recruitment process
The recruitment process consists of one stage interviews.
We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email ##### if you would like to apply through the Disability Confident Interview Scheme.
Achieve together
We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.
We are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion
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