Meeting & Events Coordinator

Meeting & Events Coordinator Whether you are an Events Management graduate looking for an opportunity to work for a global company or you're currently working within a Hotel and looking for a new challenge, we would love to hear from you!Based within Radisson Blu Manchester Airport, you will join a team that is passionate about delivering exceptional service and results. What's in it for you?£24,000 - £26,000 dependent upon experienceQUARTERLY INCENTIVE PLAN!Free Parking or discounted rail travelSpecial rates for our team members while staying in our hotels worldwide Contributory pension scheme and Life Assurance Complimentary meal each dayAccess to the Employee Assistance Programme through UNUM Fantastic training and opportunities to progress 20 days holiday (plus bank holidays) Discounted Gym Membership which includes use of our leisure, pool and gym facilitiesResponsibilities:Enquiry Management: Ensure prompt and high-standard responses to all enquiries within specified timelines, focusing on delivering exceptional client and guest experiences.Sales Conversion: Lead the enquiry process to contract signing, utilizing Radisson Hotel Group tools to optimize sales opportunities and achieve conversions.Handling Inbound and Outbound Enquiries: Participate in converting both inbound UK and outbound enquiries, utilizing various platforms effectively.Fostering Sales Culture: Contribute actively to cultivating a sales-driven environment within the team, capturing every potential opportunity for the Radisson Hotel Group.Proactive Upselling: Actively seek and engage in cross-selling opportunities, consistently looking for new avenues to boost revenue.Collaborative Client Satisfaction: Collaborate closely with colleagues to maximize client and guest satisfaction, demonstrating a proactive and responsive approach in addressing enquiries and resolving issues.Required Skills and Knowledge:Proactivity and Resilience: Proactive work approach, adept at managing multiple priorities under pressure.Effective Communication: Confident in interacting with clients via phone and email.Tech Proficiency: Proficient in using MS Office tools.Customer Service Orientation: Motivated to deliver top-notch customer service, continually enhancing personal skills and knowledge.Relationship Building: Skilled in establishing and nurturing strong relationships. Compensation: Plus Bonus
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