Manager, Account Executive

Hybrid Working between Horley and Home ( 4 days in office) - £25,000 - £27,000 per annum, dependent on skills and experience. (A rewarding role where youre enabling people to live the quality of life they want to lead?
Due to increased demand, were expanding the team and looking for dedicated Account Manager to join us. As an Account Manager, you will be responsible and accountable for successfully and appropriately matching our Clients and Carers, as well as retaining our current client base. Discounts and perks
Performance-based bonuses for achieving key performance indicators (KPIs). We give 25 days annual leave, plus your birthday off!
Career Growth
Progression opportunities into a Senior Account Manager up to a Senior Team Leader roles, as well as many other roles within the Trinity Group. As a Client Relationship Executive, you will be at the forefront of our client engagement efforts, ensuring exceptional service delivery and building lasting relationships. Providing guidance and support to clients throughout the care process
Provide accurate handover to colleagues whilst maintaining a seamless transition so service delivery remains efficient and streamlined
Support continuous improvement to streamline operations and enhance service quality
A genuine passion for helping others and making a positive impact
Previous experience in a customer service or client-facing role preferred
Microsoft Office proficiency including Excel
Saturday and Sunday, 8:00 AM - 6:00 PM (1 in 12 weekends)