Maintenance Manager

Moda is creating the UK’s leading lifestyle experience brand by delivering and operating next generation spaces to live, work and play.Pushing the boundaries of style, service and community. Focusing on best-in-class service and high-quality design.We have a clear objective of pioneering positive change to the UK rental landscape.We have a clear objective of pioneering positive change to the UK rental landscape and creating happy healthy, connected and well communities. Always taking it to the next level... from wellbeing week to weekly classes with our wellbeing partners Hero.THE IDEAL CANDIDATEModa is creating the UK’s leading lifestyle experience brand by delivering and operating next generation neighbourhoods to live, work and play. We have a clear objective of pioneering positive change to the UK rental market and creating healthy, connected, well communities.You must have demonstrable experience in a similar role (hospitality or private rental sector preferred). You and the team will work together to achieve you achieve your goals and to deliver at every level for our residents. Service is at the heart of what we do, and you must be willing to go the extra mile.JOB DESCRIPTIONAs the Maintenance Manager, you will lead the maintenance team and working closely with the General Manager be responsible for managing all aspects of building maintenance, health & safety compliance, risk management, and additional related tasks. Your role will be crucial in managing building codes and compliance repairs / reporting, liaising with contractors, vendors, and residents whilst ensuring an exceptional resident experience. Allowing your personality to shine through embracing the MODA brand and culture.Manage the on-site end to end delivery of building maintenance, repairs, and compliance.Utilize internal systems with a keen eye for detail, accuracy and the ability to formulate targeted reporting and analytics on a regular basis.Establish and maintain local relationships and partnerships.Work closely with the General Manager, to recruit, train, develop and mentor each member of the small, high performance, highly driven team.To work collaboratively with the team to ensure community spaces and common areas throughout the building are prepared for events as needed.Weekly/Monthly/Quarterly PPM testing.Oversee the completion of resident service requests within community timelines and guides.Work with Resident Ambassadors to ensure that retention levels remain consistently high.Demonstrate a knowledge of the Build to Rent market and how needs may differ from residential and hospitality markets.Adapt as needed to additional requirements that align with the business needs to exceed customer expectations at every opportunity.WHO YOU AREA driven, ambitious individual who’s looking to further build their career at an exciting, fast-growing companyOutgoing and confident outlook with a willingness to start conversations with people and get stuck inA great storyteller and strategic thinker who is always full of ideasA proactive self-starter with a willingness to learn and solve problems independentlyExcellent communication skills and the ability create, update, and present specific property reportingAbility to build and maintain relationships with various vendors and contractorsStrong problem solving skills and the ability to adapt in a dynamic environmentA can-do attitude willing to put the customer at the heart of everythingEXPERIENCE AND SKILLSPrevious experience in residential property (hospitality or private rental sector preferred)Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasmMust be pro-active and able to use initiative to enhance the reputation of the buildingProfessional presentation, confident and outgoing in natureWell organised, ability to problem solve and works under pressure with great decision-making skillsAble to demonstrate an organised and professional approach and ability to priorities3 years’ experience in a maintenance / facilities management positionKnowledge of Health & Safety compliance, PPM plans, and an understanding of overall Risk Management strategies.Previous experience within the sector preferableExperience in a demanding customer centric roleBE MORE YOUCompetitive salaryWorkplace pension scheme25 days annual leaveComprehensive employee benefits scheme including discounts on global brands, Bike2Work scheme, subsidised mental heath care with MYNDUP and free digital GP appointments with Lloyds PharmacyRegular team and company socialsAccess tosubsidised mental health and wellness servicesIf you’re up for the challenge, send us a copy of your CV with a supporting statement on how you meet the knowledge, experience and skill set to #####: Dependent on experience, £33k-£38k per yearThink you're up for the challenge and want to show us what you're made of? Send us a copy of your CV and why you want to join Moda.
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