Maintenance Controller

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.  

So, what are you waiting for? Join a Community that cares about you!

More about your role

You will join a small close-knit team providing first line support to all our customers – tenants, clients, contractors and other external parties, whilst working closely with our internal teams, ensuring all maintenance tasks are managed quickly and effectively.

Our business is constantly growing and, therefore, we need you to be able to demonstrate your organisational skills and teamwork experience. As this can be a heavily customer focused role we require you to have experience of giving excellent customer service as with this role you will work closely with our tenants and landlords.

If you have strong Customer service or Administration experience whether that has been in a call centre or office environment, we would love to hear from you!

At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position.  

This role has been evaluated to suit a 'hybrid' working pattern, whereby there will be the opportunity to work from home for some days each week if preferred, you will be required to attend the office full time for a minimum of 5 days for your first few weeks. Please note that this is a full time position.

Role is sub

For more details about the role, please download the job description

More about you

You do not require previous experience to be successful, we ask that you have great IT skills and are willing to learn the skills you need to perform this role. You will have excellent Customer Service skills, with a focus on inbound and outbound calls and will be a strong organiser with the ability to prioritise tasks.

Experience working within the property sector is not a requirement for this role, however here at Touchstone we strive to give you the skills to become an expert in your field by providing full support and training to ensure you are provided with the tools you need for this role.  If you're looking for progression and long-term opportunities to grow, this role is a great place to start.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for. 

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: 

• Competitive salary, with a salary review yearly


• Training and development.

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on #####.

If you are a recruitment agency please note we operate a PSL and do not take cold calls