Loss Adjuster

Property Loss Adjuster
We have open opportunities in and around the below regions:
Scotland
South-East England/London
East Anglia
As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.
Duties & Responsibilities:
Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year
Process all invoices and approve estimates within 5 working days of receipt/agreement
Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally
Full completion of all prepared site note templates and associated documentation within set SLA’s
Ensure that the data contained in Cq is accurate at all times
Assist in maintaining accurate management information by completing spreadsheets as necessary
Reduce elapsed timescales by providing and fostering a pro-active approach to file management
Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s
Work to ensure correct policy interpretation and validation
Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats
Ensure files are up to audit standards at all times
In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
Take responsibility for following agreed/documented procedures when dealing with problems and complaints
Build good working relationships with clients and staff, internal and external to the Davies Group
Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group
High level of Property Loss Adjuster experience
Already hold or working towards recognised professional qualifications at a diploma level
Accuracy, attention to detail and an analytical approach
Strong verbal and written communication
Demonstrable experience of organising and managing own workload is essential
Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload
Excellent time management to be able to work to short/changing deadlines
5 Grade A-C’s GCSE’s or equivalent including Maths and English
Being prepared to work nationally on occasion with overnight stays
Being prepared to work on standby on a rota and during busy times at weekends and public bank holidays