Logistics & Customer Coordinator

Responsibilities:
The role is responsible for the administration of sales orders and facilitating the delivery logistics from Japan, Belgium or UK. Work closely with the Sales Team to provide relevant customer support within defined territories.
Data:
Inputting sales and purchase orders
Maintaining customer, vendor, price, charges and other relevant data on the database
Allocating correct stock to orders and managing lot (batch) numbers
Assisting with consignment stock held at customer premises and maintaining records
Uploading information and documents to customer purchasing systems
Downloading and filing all backup documentation for the transaction in the system and ensuring there is complete set of records for every business transaction
Inputting invoices from the logistics and warehouse companies
Logistics coordination:
Preparing a picking list and confirming delivery charges
Sending shipping documents to customers in a timely manner
Obtaining information for EU sales declarations from customers
Continually communicating with logistic suppliers to expedite all deliveries
Obtain and provide POD as required
Manage the sample stock/Prepare and dispatch samples
Administration:
Responding to phone calls made to the company in a po...