Logistics and Export Manager

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EXCLUSIVE NETWORKS | Introduction
Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.
Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.
Our benefits include:
24 days holiday plus Bank holidays, increasing with service
Your birthday off
10% Bonus scheme
Volunteer Day
Hybrid Working
Ongoing learning and development
Health care scheme
5% Matched pension scheme
Beer fridge Friday and quarterly social events
Cycle to work scheme
Free parking
Enhanced maternity and paternity leave and more...
DUTIES AND RESPONSIBILITIES | About the role
As the Logistics and Export Services Manager you will, manage all commercial aspects of Compliance and Shipping for Exclusive networks and ensure the successful management of the drop ship services for our customers.
Collaborating with the Warehouse Manager you will ensure the Sustainability of the warehouse function and support export services to ensure targets and SLA's are met. Develop strong relationships with our external partners, negotiate logistics services with suppliers to ensure value for money and a high level of Customer service is provided to our customers.
As the Logistics and Export Manager, you will:
Educate and train all staff on the need for export licenses and export rules and regulations
Co-ordinate global shipping projects from quote stage to final delivery
Run monthly reports for both import / export compliance and measuring SLA's for third party service providers.
Responsible for export license procedures and documentation in accordance with ECJU requirements
Maintaining database of products, weights and dimensions, ECCN & HTS codes
Ensure stock management targets are met
Ensure Commercial Logistics P&L targets are met
Build lasting relationships and negotiate with vendors and customer
Report on and improve processes to ensure quality and efficiency of services
Identify ways of improving sustainability across Logistics and Supply Chain functions
Resolve any arising problems or complaints, implementing new processes to reduce future problems
Maintain metrics and analyse data to assess team performance, set and monitor objectives and implement improvements
Comply with all regulatory controls for importing into the UK
Adhere to all global controls for the movement of dual use product for our global deliveries in accordance with our clients expectations and capabilities
QUALIFICATIONS AND EXPERIENCE | About you
The ideal Logistics and Export Manager, will have:
Have a strong Export background, ideally with in IT distribution or the channel with an understanding of providing logistics as a service.
Either have management experience or looking to take a step up into a management role
Global logistics and import and export experience
Experience of Export Services and Compliance
Experience of Warehouse and Stock Management
A good understanding of the management and risks of Warehouse Operations
Excellent attention to detail with strong reporting and analytics experience
Ability to build internal and external relationships with a proven track record of negotiation
Be a personable and confident team player with excellent business acumen
Work well under pressure with good time management and the ability to prioritise
Confident user of all Microsoft Office packages and ERP systems - Microsoft NetSuite experience would be beneficial
Preferred skills and experience:
Previous experience working in IT distribution
Experience of shipping Dual Use controlled product from the UK with an understanding of UK Controlled list and US EAR regulations
WHO ARE EXCLUSIVE NETWORKS? | About the company
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.
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