Lifeline & Telecare Installer

More about your role

We are extremely pleased to share this great opportunity to join our Retirement Living team in Cambridge.  As more and more people wish to remain in their own homes for longer, we are keen to help them, which is why we are seeking a people centred person to programme and install Lifeline and Telecare equipment.

Day to day you will work closely with our customers to ensure they have the technology required for independent living.  You will be working with customers, colleagues and outside agencies and professionals to deliver a holistic service that is of the highest standard with a people first approach. You will Undertake clerical and administrative duties including data inputting, filing of information, recording calls received/attended, actions taken, and ensuring records are up to date to facilitate a seamless service, so computer skills are also an advantage. These are all skills you will be supported to develop.

This post is subject to a satisfactory disclosure from the Disclosure and Barring Service, and all offers of employment are subject to the receipt of two satisfactory references

Please note this is part time 20 hour role (salary will be £13,444), fixed term until March 2024

This is a fast-paced environment, and the following skills are required to be successful.

More about you

You may have previous experience in a similar role, but this isn't essential as full training will be provided.  It is far more important to us that you have the right attitude, drive and commitment to providing an excellent service to our customers.  

The installation team will travel throughout the Cambridgeshire area therefore living in the area and a full driving licence is essential, a company vehicle will be provided.  You will need to demonstrate that you can be flexible across 6 days Monday-Saturday and a committed team member who is focussed on delivering a high class, quality service to our customers.   Strong communication and interpersonal skills are essential due to the cross functions of the overall team.

Ideally you will have experience of using new technology, a reasonable understanding of the TEC industry but overall, a passion for delivering an exceptional service. You'll feel confident speaking to lots of different people and be an ambassador of our SPIRIT values. You'll be able to motivate yourself and take constructive feedback well.  A clear commitment to learning and self-improvement is essential to success in this role.

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• 35 days holiday


• Excellent sick pay


• Pension with matched contributions


• Training


• Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on #####.

If you are a recruitment agency please note we operate a PSL and do not take cold calls