Lettings Manager

Are you passionate about expanding opportunities in long / short-term Lettings and Airbnb, nurturing client relationships, and driving new business leads?

Our client, a growing and established business in Brighton, are looking for a Lettings Manager to join their friendly and dedicated team.

In this Lettings Manager role you will collaborate with internal teams, manage property advertising, valuations, and revenue proposals, and oversee various operational tasks, ensuring exceptional guest experiences.

With previous experience in property lettings, a UK driving license, and exceptional problem-solving skills, you will thrive in this dynamic environment. Enjoy flexible working hours, a competitive salary of �35,000 - �40,000 per annum (dependent on experience) plus commission, and benefits including a company pension and performance bonuses.

You will be supporting and managing a team of 9 employees.

If you believe you would make a great addition to the team and are interested in joining a close-knit, expanding team, apply now!

Responsibilities as a Lettings Manager

• Expand connections and opportunities in Lettings (Long/Short-Term and Airbnb), nurturing relationships with current clients and local businesses.
• Pursue new business leads.
• Collaborate with internal teams for smooth onboarding and ongoing support.
• Handle property advertising, valuations, and revenue proposals.
• Manage Long/Short-Let License Applications.
• Conduct Pre-Tenancy & Guest Checks and Post-Tenancy & Guest Reviews.
• Coordinate inspections, viewings, photos, and staging.
• Oversee commission payments and bank reconciliations.
• Manage accounts and Affinity Agreement Processing.
• Handle property maintenance and associated software.
• Assist in operational tasks for holiday lets, including guest communication, payment processing, check-in procedures, and post-stay follow-up.
• Support housekeeping teams with spot-checking and feedback.
• Manage linen stock and orders.
• Maintain property stock levels.
• Address guest issues impacting their stay or experience.

Requirements

• Previous experience in property / residential lettings required.
• UK Driving License required.
• Flexible in working hours, including availability for weekend shifts when necessary.
• Demonstrates exceptional problem-solving abilities and thrives in high-pressure situations.
• Exhibits sound judgment in discerning when issues warrant escalation to higher authorities or contractors.
• Possesses comprehensive knowledge and experience within the hospitality and accommodation sector.
• Displays strong organisational prowess, capable of managing diverse clients and properties concurrently.
• Communicates effectively both verbally and in writing, fostering clear and concise interactions.

Salary: �35,000 - �38,000 per annum + commission

For more information about this Lettings Manager role, please contact Katie at Clearline Recruitment.