Lettings Administrator Full Time and Permanent

We are looking for a letting administrator for our property letting company, we have been established for over 50 years.

As the Letting Administrator, you will be responsible for ensuring that the lettings department runs smoothly by assisting in any required day-to-day tasks.

To provide unrivalled levels of customer service whilst building relationships at all levels and achieving results

Key Responsibilities for the Lettings Administrator:

• Liaise on a day-to-day basis with existing and new customers, ensuring the highest standard of customer service is met whilst providing excellent customer care and support.
• Build and maintain strong relationships with landlords and tenants.
• Maintain an excellent standard of company records.
• Work closely with other third-party operators where appropriate to exceed customer expectations.
• Registering applicants onto the mailing list
• Any ad hoc duties as required by senior management.
• Receiving and processing an application, including referencing
• Organising, booking, confirming, property viewings
• Assisting with arranging tenancy renewals with rent increases
• Able to work independently yet be a team player
• Assisting with property viewings occasionally

Skills & Abilities:

• Strong Communicator, both verbal and written/Numerate/well-organised
• Previous Experience in the Lettings industry is preferred
• Persuasive with a high energy level but reliable and committed
• Ideally, already demonstrated excellent customer service
• Ability to manage multiple priorities and work to deadline
• Smart appearance
• A driving license would be an advantage

Immediate start