Lending Administration Team Leader

Lending Administration Team Leader 

Birmingham - Hybrid

Monday - Friday

£(phone number removed) DOE
This is a fantastic opportunity for an exceptional individual to join a friendly and professional team as a Lending Administration Team Leader in Birmingham!
Commercial banking experience is a must!

Responsibilities

• Manage a team of Lending Administration Officers, providing leadership, coaching and advice to fulfil lending applications and collaborate with stakeholders.
• As part of the team, provide effective and efficient support to Relationship Managers, Commercial Banking Officers and customers in respect of all facilities in line with service level agreement standards.
• Communicate effectively with the senior management team to provide updates on topics such as performance, risk or change proposals.
• Induct and develop members of the Lending Administration Team to grow understanding and accredit competence.
• Oversee Lending Administrator Officer accreditation and ongoing sampling of work to ensure a high quality of output is achieved for all aspects of work undertaken. 
• Develop and review procedures for the Lending Administration Team focused on key areas of risk or complexity for which guidance will also improve customer and colleague experience. 
• Identify and understand risks associated with the bank’s lending book.
• Proactively manage the risk register for the team and raise risk events where appropriate.
• Maintain timely and accurate customer records for all cases under management by the team. 
• Assist ongoing and annual audit requirements associated with the banks lending book. 
• Proactively identify process or system improvements which can sustain the proposed growth of the banks lending in line with the business strategy.

Key Qualities 

• Strong Leadership: Proven track record in effectively leading and managing a team. Personable: Ability to build strong relationships with colleagues and clients.
• Process Expert: Experienced in creating, implementing, and reviewing robust processes and procedures.
• Lending Know-How: In-depth knowledge of the commercial lending process is essential.
• Security Savvy: Proficient in dealing with security matters, including taking, releasing, and understanding quirks.
•  Document Dynamo: Familiarity with Bank Facility documentation is a must.
• Stakeholder Maestro: Expertise in managing third-party stakeholders, both internal and external.
• Efficiency Driver: Proven experience in driving efficiencies to maximise operational capacity.

Benefits

• 30 Days holiday plus banks
• Profit share scheme
• Pension scheme
• Life insurance
• Hybrid working