Leasing Executive

Job title: Leasing Executive Location: BrightonWorking Hours: 9am to 6pm Monday to Saturday (1x day off in lieu in week)Salary: ££32,000 basic £10k performance based bonus paid on occupancy based target (98%) (paid quarterly) 20% discretionary year-end linked bonusTo oversee lettings management services for a new build BTR development comprising 229 apartments in Brighton. Responsibilities include administration, compliance, marketing, and team management to ensure exceptional service from enquiry to deposit return.Reporting Structure: Reporting to the General Manager, responsible for reporting/presenting and developing new leasing strategies for the client.Key Responsibilities:Maintaining up-to-date and accurate lettings and rental data systems.Ensuring presentation standards of available apartments are maintained through regular spot checks and coordination with cleaning teams.Coordinating online marketing efforts for available apartments.Compiling demographic data, reports, and information for analysis.Responding to enquiries within agreed service levels.Coordinating with third-party agents as necessary.Conducting regular rent analysis of the local market in collaboration with the General Manager.Meeting prospective tenants, conducting viewings, and negotiating rental offers.Completing applicant vetting requirements and new let paperwork.Compiling letting performance data for discussions with stakeholders.Coordinating resident communication via various channels, including social media.Advising on recommended rents and coordinating renewal communications and negotiations.Ensuring preparation of arrival packs and keys for tenant move-ins.Contributing to community building efforts through communication, events, and innovations.Undertaking ad-hoc projects assigned by the General Manager.Providing first-class customer service to residents and applicants.Additional Skills, Knowledge, and Experience:Strong interpersonal and communication skills, including sensitivity to resident's needs.Proactive and dynamic approach with ownership of core duties.Ability to handle multiple tasks and meet deadlines.Initiative-driven problem-solving ability.Commitment to confidentiality and security of business, client, and customer information.Experience in conducting viewings and negotiating offers with prospective applicants.
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