Learning & Development Delivery Lead

Job DescriptionTitle: Learning & Development Delivery LeadLocation:Aberdeen, Scotland. Some travel from home office may be required.Reporting to:Head of OperationsRole details:Part-time (approx. 20-22 hours per week)Hybrid. Flexible WFH options are included however this is primarily an office-based role.Role Purpose:The Learning & Development Delivery Lead’s role supports the company’s wide-ranging portfolio of training and managed services. The role actively contributes to the design, development & delivery of key Learning & Development solutions as well as ongoing account management and service delivery.The role is responsible for delivering the highest standards of customer care through their experience and knowledge.Role requirements:Minimum CIPD level 3 Qualification and 3 years L&D experienceKey Duties and Responsibilities:Design & Development of L&D programmes and services including presentations, supporting materials and value add resourcesWork closely with members of the L&D and Design Teams to lead on the above and ensure high quality output of all materials and contentQuality Control all L&D related content and materialsProgramme Management – this role will fulfil responsibilities of account liaison for all L&D services and HSE Cultural Healthchecks. This includes direct customer account interface and management of internal L&D resourcingProgramme Delivery – whilst not a core day-to-day function of this role, occasional delivery will be required particularly during ‘pilot’ phase of new projectsTo establish and develop internal L&D support and best practices for STC Insiso team membersExperience and Skills:Interpersonal skills: The ability to effectively communicate and build positive working relationships with colleagues and customers alike, as well as the ability to work alone using initiative as well as part of a team.Management skills: The ability to manage a wide portfolio of L&D services including ownership of key accounts and programme resourcing.Organisational Skills: The ability to organise and prioritise, as well as efficiently plan ahead in terms of programme development, delivery, scheduling and resource demands.Role benefits:Competitive salary and annual performance-based bonus rewardGenerous employee pension contribution17 days holiday allowance + public holidaysPrivate healthcare / Gym membershipAbout STC InsisoHeadquartered in Aberdeen, and with offices in London, STC Insiso is a performance improvement company.We are a team of problem-solvers & experts who combine human skill, intuitive technology, and experience to help our customers control risk and realise their opportunities, across all areas of their business.Working for STC Insiso is fun, exciting, and inspiring; we look to innovate in everything we do.Our people are experts in their respective fields, and we are entrepreneurial by design!We’re a fast moving, customer responsive, quality-driven company, and we’re guided by values that allow our people to express themselves, learn and develop, and realise their potential as our business grows.We are a responsible company; we look after our people like they are our family.We care about employee wellbeing, and we are strong advocates of equity, diversity, and inclusion.We are STC Insiso.We Improve Performance.
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