Leakage Programmes & Assurance Analyst

We are looking for a Leakage Programme and Assurance Analyst within Operations London (Water). As a Leakage Programmes and Assurance Analyst, you will provide management information, detailed analysis, and commentary to enable the Compliance Assurance Manager to make informed decisions.Work Location: Hybrid role. Your base location can be any of these locations: Deephams, South London or ReadingWorking Hours: 36 hours per week.This is a dynamic role within a small professional team, where you will support the Compliance Assurance Lead with the accountability of the ‘register of compliance’ measures about leakage ‘Enablers’ and ‘Contributors’ by developing the register into a sustainable product, sourcing and maintaining performance related data and document reviews; such as Processes and RACI’s while supporting with various auditing & reporting, as instructed by the Compliance Assurance Manager.What you will be doing as a Leakage Programmes and Assurance Analyst Be accountable for ‘register of compliance’ measures about leakage ‘Enablers’ and ‘Contributors’. Working alongside the Assurance Engineer to integrate planned assurance activities throughout the lifecycle of programmes/projects/BAU activities. Updating the register and support prioritisation to align with the leakage strategy and turnaround plan.Maintaining governance documents, while supporting with development and coordination of new and improving existing governance with key stakeholders and subject matter experts.Provide detailed analysis of processes, RACI and Leakage programme performance in collaboration with team members, while researching to find data and manipulate it as necessary into useful information to support the needs of the compliance and assurance manager, with supporting strategic decisions.Collect timely and accurate data to report on Assurance activities, planned or otherwise regularly to decision-making boards/working groups. Support the Assurance Engineer with collating and circulating papers, agenda setting, taking minutes and actions and liaison with the chair(s).Identify improvements to ways of working to achieve more efficient outcomes across the TW business areas. Support the documenting and recording of recommendations; track where efficiencies will be delivered, to what capacity and any risks identified in the transition of the final implementation. Ensure changes to SLAs and KPIs are cascaded to key business areas and documentation is updated.Establish and continuously promote proactive health, safety & environment culture across the team and our service providers.What should you bring to the role? An understanding of the regulatory landscape, industry knowledge, and the ability to assess risks, solve problems, interpret data, and communicate effectively.Be a strong collaborator building trust within teams and across siloes. Collaborate with colleagues to tackle key outcomes, not specific problems and enable others to collaborate and raise performance.Be able to demonstrate objective, logical and structured analysis of problems; balance the use of data and intuition to make decisions quickly.Have excellent written and verbal communication skills for written and presentation purposesGood working knowledge of water balance, leakage management and control is preferred however not essential.Due to the nature of the role a full UK driving licence is required.What’s in it for you? Offering a salary of up to £35,000 per annum, depending on skills and experience.Annual Leave 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.Personal Medical Assessments – Open to all once a year.Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Who are we?At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?Working at Thames WaterAt Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about working at Thames Water.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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