Lead Worker - Lambeth Outreach Team

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.About us…Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.Is our mission easy? No,but we never give up on people. Last year we helped more then 11,000 people.Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.About this role…We are looking for a Lead Workerto join the Lambeth Outreach Team.The Lead Worker is responsible for taking an expert role within a team around casework and resource provision for their service user group. They will also be the key worker to service users.You will:Lead outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough, working on a rota that includes weekends and early shiftsTake a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve thisProvide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodationWork alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.Carry a caseload of clients and leadon-going support and direction for a few of the team’s clients through the casework management approach whilst accurately recording all work completed within given timeframesTo succeed as a Lead Worker, you will have:A strong commitment to providing a high standard of serviceExperience working with people who have rough slept or vulnerable adults and supporting them to access servicesExcellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.Good communication skills and confidence in public speaking when representing Thames Reach externallyExperience informing strong working relationships with partner agencies, being able to challenge them when requiredStrong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phoneWe are listed in the top 100 UK Best Workplaces 2023in the UK. As part of a commitment to our employees we offer:Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).Pension – we contribute 6.5% to your pension when you contribute 1.5%.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.Life assurance – four times your annual salary.Critical illness cover.Other benefits including interest free season ticket and cycle to work loans.Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.To apply visit our website and complete our application form.For further information please contact, Chantelle Gardner - Lead Manager – ##### Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
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