Lead Engineer

Job PurposeTo maintain and repair a range of electrical, mechanical plant and equipment including all building services as defined on the “Scope of Works” in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy. To carry out management duties as detailed in the principal accountabilities To provide on-site coaching to the Technicians and other engineers within your team.Key AccountabilitiesEngineering & ComplianceTo carry out the duties and responsibilities of the DMT when required To provide on call cover to multiple sites and be part of the on-call rota To provide technical support to the DMT To ensure under performance on KPI’s are understood within the teams and action plans are in place to improve performance Ensure that all costs are approved following the correct company procedures To check the quality of PPM’s conducted by the DMT’s and DMA’s during site visits ManagementTo support the Hard Services Manager on technical, organisational and people issues To provide cover for the Hard Services Manager during times of absence, holidays and meetings. To carry out specified depot programme both reviews on quality and Health & Safety and take action on non-compliances To complete specified reports and take action on any issues raised To audit FM documentation and take action on any non-compliances To deal promptly with all Help Desk calls and ensure that the issues are resolved effectively, escalating where necessary to the appropriate management level in City and Co-op To attend Depot Project, Trial, Pre-start meetings when appropriate, ensuring adequate support from others on specialist issues. To attend meetings in the absence of the Hard Services Manager To regularly communicate with the Co-op depot team on all FM activity. To complete and monitor all necessary reports on the performance of team members, and take action on unsatisfactory performance. To be fully aware of the Company’s People procedures and use them to deal with People related issues up to the specified level. To participate in the recruitment and selection process of FM engineering colleagues To assist the Hard Services Manager when requested To liaise with the Co-op team on any key issues that impact on trade. Training & CoachingTo attend formal training courses, with the aim of delivering training on to others within your team. Ensure that new starters have conducted all relevant training required before starting their on-call duties To work with the Technical Training Team and Managers to identify the training and coaching needs of new and existing engineers To report to the Hard Services Manager on coaching activities, training issues raised, training opportunities identified and recommendations for new approaches as part of continual improvement To assist in the review of technical training content ensuring that it is accurate, up to date with technology and always relevant to the skill levels defined for the business To follow the administration procedures of the training function to ensure that the correct facilities, equipment and materials are available for coaching sessions, and on completion all relevant paperwork is completed accurately. To provide accurate feedback on skill and knowledge gaps identified during coaching sessions or regional meetings and to recommend corrective action. To comply with all health and safety legislation and processes. To carry out other reasonable duties requested by the company. EssentialEducational/ Professional QualificationsGood Standard of General Education City & Guilds/NVQ Electrical or Mechanical Installation (or equivalent) City & Guilds 2391 (Testing & Inspection) BS7671:2018 – Wiring Regulations 18th Edition CITB SSSTS (or equivalent) DesirableCSCS/ECS Skill card – Supervisor Grade Relevant Work/ Other ExperienceProven track record of supervising a team within an electrical maintenance environmentPrevious experience of managing/prioritising a varied/demanding workload. Minimum 3 years’ previous experience of operating within a large-scale distribution site Skills And AbilitiesExcellent communication skills (written & verbal) and ability to develop and maintain strong working relationships with the client. Ability to engage confidently and tactfully with senior management whilst demonstrating strong influencing and negotiation skills. Ability to respond well to competing priorities and demands including time management and the ability to work to tight deadlines. Proficient with MS Office.
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