LABELLING SUPERVISOR
LOCATION: Crawley, West Sussex
REPORTS TO: Operations and Development Manager
RESPONSIBLE FOR: Senior Labelling Operative, Labelling Operatives
COMMUNICATORS: Dispatch and Warehouse Manager, Cellar Manager, Office Manager, Cellar Hands, Maintenance Engineers, Winery Warehouse and Production Assistant
MAIN PURPOSE: To lead, participate in and supervise in all operations related to labelling of bottled stock.
VALUES & MOTIVATORS:
PIONEER: Nyetimber is the pioneer of English Sparkling Wine and more. To be a pioneer means ‘to not follow’ and this spirit is central to how we all think and operate when setting out plans and direction for the brand.
EXCEPTIONAL: Exceptional goes beyond wine making, it extends to every touch point of the brand. At every possible opportunity Nyetimber should difference itself with faultless and high-quality execution and service.
JOIE DE VIVRE: A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world.
RESPONSIBILITIES:
Leadership and Supervisory:
- Implement daily and weekly labelling schedules.
- Lead and participate in labelling line operation including supervising full-time and temporary staff.
- Train, motivate and supervise full-time and temporary staff where required to achieve production targets while maintaining a safe and tidy work environment.
- Evaluate and monitor performance and the minimum staff work target required (report underperforming staff to Operations and Development Manager).
- Train and induct labelling new staff as required.
- Train staff and new starters on labelling tasks to the point where they could work to the required standards.
- Enforce and maintain a safe, clean, neat and tidy work environment at all times and act as a role model in that regard for other staff.
- Work collaboratively with Maintenance Team to accommodate preventive maintenance.
Winery Operational Duties:
- To operate the labelling line.
- To maintain accurate inventory of packaging supplies (labels, boxes, inserts etc) and report figures regularly to Operations and Development Manager.
- Responsible for writing protocols and training documents relating to labelling operations and labelling machinery.
- To process all work orders relating to traceability and inventory with a high degree of care and accuracy.
- Be responsible for efficient recycling materials, such as baling.
- Maintain high standards for packaging appearance of all Nyetimber products and ensure compliance by all labelling staff.
Other Responsibilities:
- Extras hours and complete flexibility over working days is required at crucial times of the year, particularly relating to season sales demands.
- To work in collaboration with all members of the winery team to ensure smooth operation of the winery and a positive work environment.
- To undertake any prescribed training as required.
- To act as a positive ambassador of Nyetimber when interacting with external parties.
- Undertake other duties commensurate with the responsibilities of the role and any other reasonable management request.