Kitchen Planner

. . Are you curious about life at home and co-creating wonderful every day with our customers? Then we have the job for you.
IKEA Exeter are looking for a kitchen planner to join our Sales Team
Previous Kitchen Planning experience is desirable, but not essential Expected start date: 6th July or 13th July (can be discussed at interview) Interviews will be held on: 30th May
WHAT WE OFFER Starting salary of £19,300 based on skills & competency. 30 hours weekly, working 5 days over 7 and 3 out of 4 weekends. Working hours are between 8am - 8:15pm. Flexibility on availability to be discussed during interviews.
We operate 7 days a week to meet the shopping needs of our customers, this role will require availability to work during the day, 2 late evening per week until 8:15pm, and 3 out of 4 weekends.
WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs. 15% Co-worker discount & I-Benefits discount portal helping you save £100s on High-street retailers Free & Confidential Employee Assistance Program and Wellbeing Portal Eat for free every day from our healthy meal options in our on-site Co-worker restaurant or enjoy even more options at a discounted rate X3 Life Assurance, enhanced statutory pension contributions & interest free loans 28 days holiday for our full-time co-workers (part time co-workers have a pro-rata equivalent) Enjoy a Christmas present every year as well as an additional day holiday given during the festive period Family Friendly policies & benefits Commitment to your development throughout your IKEA career, starting on your first day Free on-site parking .. as well so much more!
WHO YOU ARE Someone who has a passion for kitchens has attention to detail & is confident in approaching customers and treats them in a polite and friendly manner. A person who is passionate about actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience. You are open-minded & have the ability to problem solve. You have experience in sales or customer service. Furniture designing/planning is desirable Previous sales experience is essential, kitchen planner experience would be preferable.
WHAT YOULL BE DOING ON THE DAY TO DAY You will pro-actively interact with customers & provide excellent 1-1 customer service for a sustained period of time during the appointments Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer. Support with responding to customer emails, and securing payments both in-store and remotely Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations Support the kitchen Co-worker team with opening and closing routines and general housekeeping. You provide an exceptional shopping experience for our customers You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design and actively share this with the customer You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop.
APPLY NOW!
WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents. RECRUITMENT PROCESS INFORMATION If you have any special requirements during the interview process, please let us know as soon as possible.
First step, please attach an up to date CV with your application so we can get to know you better. Second step, successful applications will be sent a Hirvevue video link to complete. Third step, successful video interviews will be invited to a face-to-face interview with the hiring manager on the 30th of May.
We aim to get back to all candidates who have been interviewed within one week with an outcome.
Come see things a little differently with us and be part of creating a better everyday life for the many.
IKEA reserves the right to close a job vacancy earlier than originally advertised.
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