Key Account Manager

Are you a strategic thinking Key Account Manager? Do you have a passion for delivering a best in class customer experience? Looking for a company that values their employees? If so, look no further

My client, based in Shenstone, is currently looking for a Key Account Manager to join their vibrant and growing business. Specialising in the design and production of innovative vehicle safety and security products, my client is looking for a forward thinking and passionate individual to join their team.

This role would suit someone who has worked as a Senior Sales Coordinator or a Key Account Manager/Coordinator previously.

Benefits:

• Salary up to �30,000
• Location: Shenstone
• Free Parking
• Fully Office based.
• Company pension
• Monday-Friday 9:00am to 5:00pm
• 23-days + 8 bank holidays including 3 for Christmas shutdown

Duties and Responsibilities:

• Assisting in the management of Key Accounts
• Overseeing a range of projects with different companies
• Building relationships and liaising with customers
• Liaising with procurement to ensure required stock levels
• Liaising with engineers to establish work schedules, including subcontractors
• Liaising with after-care engineers to arrange repair visits
• Liaising with technical and finance departments
• Preparing kits when required
• Delivering a high level of customer service
• Responding to email enquiries
• Offering technical support when necessary
• Commissioning vehicles as required
• Providing feedback to customers

Skills and Experience Required:

• Previous experience in a similar role
• Computer literate, including a proficiency with email and MS Office
• Professional telephone manner
• Strong attention to detail
• Excellent communication and administrative skills
• Excellent organisation and time management skills with an ability to meet deadlines
• Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies
• Good verbal and written communication skills

Apply Now!

KSBirmingham

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