Key Account Manager

Job Description
Spacecare Ltd is registered in England and Wales Registration Number: 3435928 Registered Office: Unit F2-F3, Halesfield 23, Telford, Shropshire, TF7 4NY
Ref/Rev T05/03
Date Issued 06/03/17
Issued By MS
Name Job Title Key Account Manager
Main Duties
• Site surveys and ad hoc work surveys
• Formulating quotations for clients
• Client and tenant liaison meetings a. Ensuring understanding of requirements b. Ensure deliverance /make aware of any relevant issues affecting their sites. c. Completion of site reports and observation registers
• Appointing suppliers / sub-contractors and liaising with them to achieve successful job outcomes a. Operational control / management of sub-contractors throughout ad-hoc works b. Routine meetings with sub-contractors c. Monitoring and review of performance of sub-contractors
• Liaison with operations departments over in house jobs a. Creation of RAMS for contracted sites and ad hoc works. b. Control of on-site quality deliverance
• Cost control of contracts and reactive jobs. To include control of wage spend, subcontractor and material costs.
• Enhancing and developing account management processes and procedures to ensure the continual growth of the account manager team.
• Monitoring quality deliverance through site inspections.
• Business development – finding and progressing opportunities
• Creating and undertaking tender presentations
• Use of JobLogic for quoting, purchase orders and invoicing a. Monitoring and amending status of ad-hoc works b. Liaison with support services to ensure jobs are in progress c. Monitor and control of H&S and compliance documentation
• Developing and supporting account managers
• Any other tasks as deemed necessary by management
Extent of Responsibilities/Authority
• No purchase orders to be signed over £5,000 for Reactive/Contract Material Purchases
• No purchase authority for Overhead Purchases
• No Client contracts to be signed over £35,000
• No Supplier contracts to be signed over £10,000 – must state 30 day termination. • Not able to dismiss an Employees.
Qualifications
• IOSH Managing Safely
• Broad management experience in relevant industry.
• Various internal training
Line Manager
• Head of Operations
DATE SIGNED
DATE SIGNED
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