Junior Hire Controller

Company National Plant Hire Company Job Title Junior Hire Controller Location Chester-Le-Street Salary GBP25,500/ annum + company bonus Hours 8.00am-5.30pm Monday to Thursday, 8.00am-5.00pm Friday
We have an exciting opportunity for a Junior Hire Controller to join the team of a national company that supplies specialist equipment to the construction and events industry. The role offers excellent opportunities for progression and training.
As a Junior Hire Controller you will be the first point of contact for customers and will support the Depot Manager in all aspects of the day-to-day operations of the depot, whilst learning all the varied roles within the Hire desk team.
The main parts of the role include:
Role
Providing all customers with the same excellent levels of customer service throughout the hire process Dealing with customer enquiries and requests via phone and email Processing customer orders using rental software package Organising daily and weekly logistics for all deliveries, collections and equipment maintenance Process paperwork associated with hire contracts and the servicing of equipment Work closely with the depot foreman and team of engineers to ensure all customer requests and orders are delivered to a high standard
Requirements
Ability to prioritise a variety of matters and deal with them in a professional and timely manner Strong verbal and written communication skills Ability to prioritise workload to meet strict deadlines Able to work as part of a team and as an individual Proficient with all Microsoft packages (Word, Excel, Outlook etc) with strong typing and general computer skills Good business awareness and attention detail
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