Junior CRM Analyst

Direct message the job poster from Jimmy ChooRecruiting for US, Canada, London, and Japan.Who You Are:As the Junior CRM Analust, you will sitwithin the Global CRM team, and use your creativity and initiative to provide reports and meaningful insights that will support Jimmy Choo’s customer strategy. As a successful candidate, you will play a key part in developing a better understanding of our customers and in driving the performance of existing and new customer-centric programs.What You’ll Do:Manage the timely production of global CRM and ensure these are delivered to relevant stakeholders with actionable insights.Develop and maintain high quality dashboards that are used across the business to monitor the performance of Global and Regional CRM campaigns; provide recommendations to increase ROI.Generate customer segments and bespoke contact lists to be used for multi-channel marketing campaigns.Support qualitative and quantitative research projects to provide further insight into customers’ behaviour and preferences.Actively contribute to the management of the CRM customer database (maintenance, cleansing, deduping, troubleshooting) and assist the regional teams in making the most of the CRM systems and reports.Support regional stakeholders with ad-hoc data analysis and data insights.You’ll Need to Have:Proven experience in a similar role or equivalent (Data/Insight/Research)Strong analytical skills and experience of working with large, complex data setsFull proficiency with Excel and PowerPointExperience with SQL and data visualization toolsspoken and written Englishdetail-oriented with strong problem-solving skillsto be a quick learner, with a taste for discovering new software’s and spotting data inconsistenciesto work proactively and independentlyorganizational skills with an ability to multitaskto be a strong team player with excellent interpersonal and communication skillsacumen with an affinity for retail, fashion, or luxury industryWe’d Love to See:Our values - creative, open, and courageousEquality, diversity and inclusionAt Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believesuccess is a result that comes from our differences. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.25 days holidaySummer FridaysProduct Allowance and DiscountsExclusive Employee SalesPension and Life InsuranceSeniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Analyst, Sales, and Business Development Industries Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry Referrals increase your chances of interviewing at Jimmy Choo by 2xGet notified about new
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