Junior Campaign Manager - CRM

At Digitas, we harness the power of connection to make positive impact everyday. We have a relentless focus on creating connections to help our clients’ businesses grow, connecting diverse people, ideas and expertise in innovative and exciting ways.We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media.Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud to work with some of the world’s leading brands.Digitas. Experience the power of connection.Our CommitmentDigitas is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.Job DescriptionAn exciting opportunity has arisen to work across one of Digitas' largest clients.The role will be part of a Publicis Groupe team working with teams from Digitas, BBH and Starcom to deliver best in class Customer Marketing and CRM for our client.This is an exciting time for someone to join the team and to help transform how we deliver game changing CRM and Customer Communications for one of our largest clients. This role is a great opportunity for someone who is excited about working for a leading global digital agency whilst being part of our broader One Publicis Team Samsung team.Partnering with stakeholders across the business, we're looking for a strong Campaign Manager who is passionate about technology and keen to be part of an agency and team with ambitious ideas.Working as a critical point of contact, the role of Campaign Manager is to provide direct support to the client team in a role that straddles both client stakeholder management whilst driving digital and creative projects forward.The successful candidate will report directly into the Campaign Manager team lead and Account Director. Will be able to work alongside all departments within the agency and they will be confidently leading conversations with the various teams such as Creative, Data and Strategy.Critical client point of contact and a core part of the client and Digitasteams.Working closely with the Account Directors and Campaign Management Team Lead you will be responsible for the briefing, delivery and execution of planned and ad hoc CRM campaignsAttending daily stand-up meetings with clients and providing status of their campaignsWorking closely with the Account Directors and Campaign Management Team Lead to manage weekly prioritisationWorking with key clients you will understand and interpret their brief, challenging the ask when necessary to ensure we are always delivering the best solution, pulling in other members of the team as and when requiredWorking with the client and agency team you will develop data driven campaigns that deliver the best experience for their consumersWorking with the data team you will support data strategy development to ensure the optimum audience for customer communicationsExperience working in cross-functional project teams.Good project management skills are essential. You must be able to run projects from end-to-endYou’ll be comfortable presenting creative work to clients, taking and challenging feedback when necessaryQualifications1/2 years’ experience in a digital, media or communications agency, CRM team or a data driven client side experience desirableKnowledge or experience of Adobe Campaign or another CRM platform is essentialProven ability of building strong relationships across a multitude of departments, disciplines and levels of stakeholderAble to manage a multitude of projects, prioritising to ensure the agency is always delivering against the client’s latest needsAble to be an essential member of the client team while always supporting the agency's approach and delivering against the agency’s agendaProven ability of handling creative development projects including brief writing and presenting creative work to clientsAdditional InformationDigitas UK has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub – “The Pregnant Man”Full details of our benefits will be shared when you join us!Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.#LI-Hybrid
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