Junior Account Manager

Junior Account Manager Department: OperationsEmployment Type: Full TimeLocation: London, UKCompensation: £23,000 - £28,000 / yearDescriptionThe Junior Account Manager will play a crucial role in our organisation by aiding in managing accounts on behalf of our clients. This position primarily involves maintaining accounts, ensuring compliance with relevant regulations, and providing exceptional customer service. A personable and approachable personality is a big plus.This role is on a rota schedule, where you will be working 5 days a week which might include weekend work and evening shifts.Key Responsibilities
Open and manage accounts for clients.
Verify client information and ensure compliance with all relevant regulations.
Handle client relationships with the long-term view to build a stronger network.
Monitor account activity, log transactions diligently and identify opportunities for process optimisation.
Collaborate with the trading and risk management teams to maximise client success.
Stay up-to-date with industry trends and regulations that are often changing.
Skills, Knowledge and Expertise
Excellent customer service and communication skills.
Familiarity with relevant regulations and compliance requirements.
A high degree of professionalism and integrity.
A working knowledge of Excel; understanding of lookups, sumifs, import ranges and other functional formulae a bonus.
Meticulous attention to detail with a care for data quality.
Comfortable working 5 days per week in the office. We have a vibrant office, with a collaborative team and flat organisational structure, where everyone can contribute ideas and improve processes.
Benefits
Salary depending on experience.
Annual discretionary performance bonus.
25 days holiday per annum, plus UK bank holidays.
Private health & dental insurance.
Optical cover through Aviva.
Pension plan.
Gympass membership to over 1900 gyms and wellness businesses.
Breakfast bought in everyday and lunch bought in twice a week
Free coffee & snacks at the office.
Regular team events & socials.
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