Japanese speaking Call Centre Agent

The�Skills�You'll Need:�Japanese, customer service

Your�New�Salary:���24,767 (*This package is inclusive of average bank holiday premium shift pay and a�non-guaranteed�annual bonus�which is around 1 month's salary.)

Office based

Perm

Start: May 2024

Working hours: Shift 09:00 to 17:30 (Subject to change) including weekends and Bank Holidays according to roster. Times may vary.

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Japanese speaking Call Centre agent�- What You'll be Doing:

• Handle reservations and bookings for flights, hotels, railways


• Ticketing, issuing, reissuing tickets and refunds on AMADEUS system


• Operate internal system efficiently to maintain accurate and up-to-date records


• Call customers in case of irregular operations (cancellations of flights, delays, major strikes etc.)

Japanese speaking Call Centre agent�- The Skills You'll Need to Succeed:

• Fluent Verbal and written communication skills in Japanese and English


• Professional verbal and written communication skills


• Proficient in�AMADEUS system

Please follow us on Linkedin: people-first-team-japan

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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