IT Team Lead

IT Team Lead - North West London - Up to £31,000 per annum

Position Overview:

My client seeks an adept IT Team Lead to spearhead all IT operations within a school trust based in North West London. In this role, you'll lead a team of technicians, ensuring smooth IT system operations, and providing technical support to staff and students.

Key Responsibilities:

• Manage and mentor a team of IT technicians, providing guidance and performance evaluations.
• Oversee the deployment, maintenance, and troubleshooting of IT systems, covering hardware, software, and networking.
• Establish and enforce IT policies, procedures, and best practices to uphold compliance, security, and efficiency.
• Align local IT initiatives with organizational goals by working closely with the senior AIT HQ team.
• Offer timely technical support to staff and students, resolving issues promptly to minimize disruptions.
• Lead IT projects from inception to evaluation, ensuring they are completed on time and within budget.
• Monitor IT performance metrics, identifying areas for improvement and implementing corrective actions.
• Stay updated on emerging technologies and trends, recommending innovations to enhance operational effectiveness.
• Coordinate with external vendors to procure IT equipment, software licenses, and support services.
• Compile regular reports for the senior AIT HQ team, summarizing IT activities, achievements, and challenges.

Qualifications and Skills:

• Bachelor's degree in information technology, Computer Science, or related field (Master's degree preferred).
• Minimum 3+ years of experience in IT management roles, preferably in an educational or similar setting.
• Strong leadership and team management skills, with a focus on staff development.
• Proficient in IT systems, infrastructure, and protocols, including hardware, software, networking, and security.
• Excellent problem-solving and decision-making abilities, prioritizing efficiency.
• Exceptional communication and interpersonal skills, enabling effective collaboration.
• Experience in project management, ensuring timely and budget-conscious execution.
• Familiarity with ITIL framework and other IT service management practices.
• Certifications such as CompTIA A+, Network+, Security+, or ITIL are desirable.

Interested? Please send your CV to rory.kelly @ circlerecruitment.com or call 0161 877 9200 for an informal chat.

IT Team Lead - Manager - Systems - Infrastructure - ITIL - Troubleshooting - Hardware - Software - Communication - Office365 - Service Management - Service Desk - Project Management - Windows - Education

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