IT & Systems Director

We are looking for an experienced IT & Systems Director with a proven track record of building, managing and leading IT systems to join The National College team, you will play a crucial role in providing services both for internal teams and educators on the learning platform.As IT & Systems Director you will be responsible for internal IT, Systems and Data including leading IT support, implementation of systems across teams, support for data integrity and compliance, security, and operating external facing platforms such as the cloud hosted products and platforms.
Demonstrable experience leading internal systems, IT processes and security, data privacy and IT operations A passion for technology, IT and ensuring high quality and reliable solutions that delight users and stakeholders
Experience building IT roadmaps and strategies that improve capabilities and information security
Strong technical skills including IT infrastructure, networking and security, with experience in both Microsoft Azure for IT and Amazon Web Services
Expertise at enabling company wide data processes, including the correct handling of customer data following GDPR regulations and best practices Previous experience with common internal technology platforms such as HubSpot, SalesForce, Financial Force is a plus Previous background with data engineering such as reporting, analytics and data warehousing
Experience ensuring cloud best practices and operational efficiency of cloud deployed products Experience setting and maintain IT business processes across the business and managing IT budgets including subscriptions and capex spend Experience both with internal IT and cloud platform operations
Relevant certifications such as ITIL, CompTIA, or specific domain certifications from appropriate providers
At least 5 years experience in an IT leadership role, ideally growing from a small team Flexible and able to work in a highly collaborative fast-paced culture A great written and verbal communicator that can work across cross-functional teams and engage stakeholders at all levels Responsibilities
Strategic Planning: Build and implement a roadmap for IT that supports the overall technology and business strategy and action continuous improvement of IT
Internal Infrastructure Management: Manage with the support of the IT Manager all aspects of internal IT including hardware, infrastructure and user support
Internal Systems Management: installation, management and maintenance of internal systems, including ERP, HR, CRM for go to market teams
Acquisition IT Integration: Integration of acquired businesses from an IT infrastructure perspective
Product Infrastructure Management: Ensure well architected and resilient solutions for external products and robust backup and recovery approaches alongside development and product teams
Cyber Security: Implement information security tools and processes to ensure the security of company data, systems and networks, and own the security stance of the company in terms of both ensuring compliance with regulations and helping sales teams with highlighting our credentials in this sphere to support sales efforts
Data Compliance: Own data protection controls across all teams for both internal users and customer data, including GDPR compliance, DPIA responses, and other relevant global data protection compliances
Data Engineering: Responsibility for the operation, security and availability of data pipelines and data warehouse alongside the data engineer and business intelligence team
Budget Management: Plan and forecast both recurring and one-off costs for IT operational and capex investments, and needed resources to implement the agreed strategic plans
Project Management: Lead IT transformation and company integration projects from inception to completion
IT Processes: Create, own and test BCP, DRP, AUP, IT Certification and other relevant processes
Leadership: Lead and mentor members of the IT and systems team, including training and management, whilst communicating effectively with other stakeholders within the business
IT Innovation: provide capacity and input to enable both personal and team innovation, staying up to date on emerging technologies and best practices
Hybrid working, with regular collaboration days in our Sheffield HQ Opportunity to work at an established but rapidly growing EdTech scaleup NEST Pensions scheme Buy & Sell Holiday scheme offering an opportunity to boost holiday allowance to up to 38 days annually Access to company Life Assurance scheme
SmartHealth - access to 24/7 virtual GP, mental health support, financial advice and more This position reports to the group CTO About UsThe National College are a market-leading provider of professional development and software tools that support over 45,000 schools worldwide to ensure compliance and drive up standards. Our cutting-edge platform has revolutionised online training and now boasts the world's largest professional development library for educators.We’re a forward-thinking company who recognise the value in our staff. They’ve been the driving force behind establishing The National College as a prestigious brand that not only sets high expectations, but also provides the support and infrastructure to achieve career ambitionsThe National College is part of the National Education Group.
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