IT Support Technician - Lots of projects and exposure to IT Management - REF 1005

IT Support Technician – Lots of projects and exposure to IT Management – REF 1005 Hours of work: 7.30 to 9:30am start time 4 - 6pm finish time
IT Retail
Qualifications
NA
Contact number
07887426975 DescriptionThis fast paced and growing organisation are seeking an experienced, all round IT Support Technician to support their IT Manager in order to maintain and develop the businesses IT hardware and software. This is a true BAU and projects mix at the 1st to 2nd line level.This opportunity certainly offers long term security & technical development at a growing business.Skills and QualificationsExperience in troubleshooting desktop, laptop, tablets, and mobile phone devices.Minimum 2 Years’ Experience in an IT Support Role.MS Office Knowledge (Outlook, Excel, Word, PowerPoint)Navision or Business Central knowledge an advantageFlexibility to working hours to accommodate the needs of the business.ResponsibilitiesCompany InformationWith innovation, design and high-profile brand partnerships they lead the way with on-trend and in-demand consumer products.For over a decade, the organisation have been trusted and respected by the leading retailers & partners, including a large portion of high street retailers to create bespoke own brand and licensed product ranges.Role Description:Troubleshoot, problem solve and resolve IT issues in an effective and efficient manorProvide good service through email and in personManage internal helpdesk systemEnsure IT Support processes are both followed and documentedInstall authorised software on desktops/laptops and serversDiagnose system errors and other issuesInstalling and configuring computer hardware, software, systems, networks, printers, and scannersSetting up accounts for new usersWorking as part of the wider IT Team to support delivery of its goals and objectivesIndividual projects to deliver alongside support work
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