IT Support Apprenticeship

Take a thrilling leap into the heart of cutting-edge technology with this amazing opportunity, we are searching for like-minded professionals to join this well-bonded team.
?This organisation was previously awarded the Investors in People Gold award and they offer a friendly and people-focused environment to work and develop toward all career opportunities.
As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients.
If you're ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply!
In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
Monitor service board and progress accordingly.
Provide exceptional service support to the client.