IT Support Apprentice

Are you passionate about technology? Eager to kickstart your career in the dynamic world of IT? Ready to dive into hands-on learning experiences that will shape your future? Look no further! We're on the hunt for an IT Apprentice to join our bustling team in Westerham - TN16!
As an IT Apprentice, you will be working towards a Level 3 in IT and you'll provide comprehensive support across desktop hardware, software, networks, and operating systems, addressing issues and ensuring smooth operations. First-line support entails troubleshooting routers, firewalls, and business communications, swiftly identifying and implementing corrective measures. Additionally, you'll conduct preventative maintenance, execute timely upgrades, and debug software to align with evolving business processes. Maintaining updated maintenance contract records and meeting KPIs for system restoration timelines are key responsibilities. Monitoring system and database performance involves pinpointing underperforming systems and implementing necessary improvements while maintaining performance records. Prioritizing safety, you'll take charge of accident reporting and identify potential hazards. Adaptability is crucial, as you'll undertake various tasks within the scope of the role, proactively fixing issues and devising solutions as needed.
Hours of Work: Full Time, Permanent
IT Apprentice Requirements:
Intelligent, quick-thinking, alert, highly numerate
High level of communication skills both verbal and written
Excellent interpersonal skills
Strong on prioritisation for the business benefit
Decisive and excellent influencer
Strong team player and ability to work throughout organisation regardless of seniority
IT Apprentice Benefits:
33 days holiday (inclusive of Bank Holidays)
Employee Assistance Programme
Annual Incentive Plan Bonus Structure
Life Assurance
Health & Wellbeing Programme, including health cash plan and employee assistance
Pension Plan
High St Reward Scheme
Refer a Friend Programme
Free Parking
Frequent Technology User Free Eye Care
Flexible working model
High 5 Employee Recognition Programme
Meet the Organisation: Who We Are and What We Do
Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name.
In addition, Aqualisa completes our portfolio with its market-leading digital showering technology.
Our brands are united by a belief in design, innovation and craftsmanship, leading to beautiful and high-quality products.
Are you ready to dive headfirst into an electrifying journey in the world of technology? If you've got the passion and the drive, then this IT Apprentice role is tailor-made for you! Don't wait any longer – apply now!

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