IT SUPPORT - 2ND LINE

2ND LINE IT SUPPORT
MULTIPLE 3 MONTH CONTRACTS
HYBRID WORKING
YORK HQ
DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35)
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Your new role
Multiple opportunities for 2nd Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based Company. These roles can be worked on a Hybrid Basis - initially 3 days Office and 2 from Home and after a short Probation period - this can be reversed, giving you 3 days per week from Home. There will also be some weekend work required - which will be shared equally within the Team on a Rota Basis.
What you'll need to succeed
Candidates wishing to apply must be able to demonstrate proven experience in the following key areas:
Exceptional Customer Service
Technical experience on a busy Service Desk (minimum 2 years)
Working in large scale, multi-site environments
Experience working to and reporting against SLAs
Windows 10 support in a domain environment
Hardware & peripherals troubleshooting & support
Software troubleshooting & support
Active Directory administration
Understanding of TCP/IP networks
Microsoft Office 2016 Suite
VPN troubleshooting & support
What you'll get in return
The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request.