IT Service Desk Analyst

About The Role
We are looking for an energetic, self-motivated and organised individual to join a small but focussed central team that are establishing a modern, mature and scalable internal IT function based on a SaaS/PaaS cloud-based infrastructure.
You will work closely with the team to help galvanise the recently merged set of individual companies into a single, standardised organisation with a high-quality IT function.
The role will be hybrid with a requirement of 3 days onsite in our office in C, 2 days from home. The role holder will be responsible for day-to-day operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan.
Responsibilities
Work as part of the IT Support team in a first line support role; helping users with a wide range of SaaS & PaaS applications.
Complete the onboarding of users onto internal systems, considering access rights, roles and permissions.
Provide Hardware support to end users, including th...