IT Service Desk Analyst - VIP

Job Description
IT Service Desk Analyst - VIP
£45 - 55k p/a + Bonus
Full time onsite in Belgravia, London
A fantastic opportunity has arisen to join a thriving financial and professional services organisation, working within their busy global IT Support function.
We are specifically looking for candidates that have solid 1st and 2nd line support experience (including VIP support), but have also gained some exposure into 3rd line support too.
The role will involve troubleshooting incidents within a busy 'live' environment, finding resolutions that fall within best practice and all the time offering exceptional levels of customer service to the wider user base.
Technical Skills/Experience Required:-
Financial services experience e.g. Investment, Wealth, Private Equity or Asset Management
Must have VIP and White Glove support experience
Experience supporting a global business
1st-3rd line experience
Windows OS 10/11
Microsoft & Office 365
Active Directory/Group Policy
MS Exchange/Outlook
Intune & MDM
Security - Antivirus etc.
Network troubleshooting
Access Control
ITIL
If you think that you have the skills and experience, please submit your details...my client is looking to interview straight away for this position.
In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business