IT Operations Technician: Visa sponsorship available

“`Job Overview:
We are seeking an experienced IT Technician to join our team. As an IT Technician, you will be responsible for providing technical support and assistance to our employees. You will play a crucial role in maintaining our computer systems and ensuring smooth operations.
Duties:
– Install, configure, and troubleshoot computer hardware, software, and peripherals
– Set up and maintain user accounts and permissions in Active Directory
– Provide technical support for Windows Server, Mac OS, and other operating systems
– Troubleshoot network connectivity issues, including TCP/IP configuration
– Manage DNS settings and domain registration
– Assist with the setup and maintenance of VPN connections
– Respond to help desk tickets and provide timely resolutions
– Collaborate with other IT team members to implement system upgrades and enhancements
– Maintain inventory of hardware and software licenses
– Provide excellent customer service by effectively communicating technical solutions to non-technical users
Qualifications:
– Proven experience as an IT Technician or similar role
– Strong knowledge of computer hardware, software, and networking systems
– Proficiency in Active Directory administration
– Familiarity with Mac OS and Windows Server environments
– Experience with remedy ticketing system is a plus
– Excellent problem-solving skills and attention to detail
– Strong communication skills, both verbal and written
– Ability to prioritize tasks and work independently
If you are a dedicated IT professional looking for a challenging role in a dynamic environment, we would love to hear from you. Apply today to join our team as an IT Technician!“`
Job Type: Full-time
Salary: £22,500.00-£26,500.00 per year
Benefits:
Employee discount
Life insurance
Referral programme
UK visa sponsorship
Schedule:
Monday to Friday
Weekend availability
Education:
GCSE or equivalent (preferred)
Experience:
Technical support: 1 year (preferred)
Customer service: 1 year (preferred)
Work Location: In person
Reference ID: MITECITOPS001
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