IT Operations Support Engineer

Job DescriptionWe are representing a dynamic company with a growing portfolio of sites in the search for a proactive IT Operations Support Engineer to join their team. With a focus on efficiency and innovation, this company offers an exciting opportunity for individuals passionate about operational excellence.Position: IT Operations Support EngineerLocation: LiverpoolSalary: £27KAbout the Company: We are representing a dynamic company with a growing portfolio of sites in the search for a proactive IT Operations Support Engineer to join their team. With a focus on efficiency and innovation, this company offers an exciting opportunity for individuals passionate about operational excellence.Role Responsibilities:Work closely with Regional Managers to maximise the use of CRM systems and operational processes.Ensure that standard operational procedures are upheld and consistently applied across all sites.Take charge of IT infrastructure management and work alongside finance teams to control costs efficiently.Guarantee the availability and reliability of technology for site operations, including providing support outside of standard operating hours.Nurture relationships with third-party IT service providers.Aid the marketing team in setting up campaigns across CRM and marketing tools.Supervise the configuration of on-site technology during site launches.Person Profile:Strong troubleshooting and problem-solving skills.Excellent communication and interpersonal skills.Attention to detail.Ability to work independently and as part of a team.Proficient in documenting processes, applications, and setups.Skilled in identifying opportunities to optimize systems.Working knowledge of IT applications and infrastructure.Experience in project management of IT projects involving third parties.Ownership mindset in issue resolution and stakeholder management.Commitment to continuous self-learning.Desirable Experience, Knowledge, and Skills:Database ManagementFacility Management SoftwareProject Management SoftwareWeb AnalyticsCustomer Relationship Management SoftwareOperating System AdministrationMobile Device ManagementCloud Computing ServicesNetwork Security ManagementFinancial Management SoftwareRobert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
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