IT Operations Analyst - Internship

Jaja is a consumer finance business, launching its first product, a digital credit card, in 2018. With backing from several major Private Equity funds, Jaja has an ambitious growth strategy that includes providing consumer finance in partnership with leading consumer brands, with a number of partnerships secured alongside an exciting pipeline of opportunities. Jaja is on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time, and frustration. Or as we say it, Make Simple. We will delight our customers – making the customer experience simpler, more enjoyable, more intelligent – treating customers fairly and giving them more control of their money.
Our Mission:To be the UK’s Digital Lender of Choice
Our Company Values:Collaboration, Excellence, Innovation, Empathy, Passion
This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.
We have a collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself!
About the Role
This role is a 10 week internship (based on business need) based in our London office, with the requirements of the successful candidate to work from the office at least 2-3 days a week. The role is a full-time role, 5 days per week Mon - Fri
.
This role has come about to join the IT Operations team within our Technology function, Supporting the business by dealing with internal staff IT issues from Hardware to managing Active Directory and helping developing solutions to streamline Operational processes.
You will be responsible for (not limited to):
Be the first point in contact for internal staff to assist in dealing with local hardware issues and access request.
Buiklding processes to automate onboarding via PowerShell scripting.
Managing Active Directory
Azure, Windows, Mac iOS, DOS commands to troubleshoot.
Administrating Office 365 and various SaaS based applications for access.
Core Objective for the programme.
Using our current platforms for Active Directory (Jumpclould), Azure for office and Bamboo HR we would require you to build an automated process for onboarding and offboarding employees and devices.
About You
We’re looking for an undergraduate/ master student or graduate with a good working knowledge andwho is ready to lead by example and is used to rolling up their sleeves to get things done.
The successful candidate must have the right to work in the UK and meet the following criteria:
Required Skills & Experience:
Bachelor/Master’s Degree in computer science or relevant IT experience.
Understands Active Directory, Azure, Microsoft O365 and PowerShell.
Comfortable working remotely and working with staff to resolve issues.
Understanding of networking protocols
Interest in technology and innovation
Atlassian Products for Administration (Jira, Confluence and Bitbucket)
Jumpcloud - AD in the cloud
What's in it for you?
The chance to make a real impact in a growing start-up on a mission to change the face of the consumer finance industry forever.
Employee assistance program
Off-site get togethers.
5 day holiday allowance plus UK bank holiday
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by[]. Apply for this Position
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