IT Lead

DescriptionJob Title:IT LeadSalary:PS35K to PS40KLocation:Wimbledon Head Office "office based"Hours: 37.5 Mon - Fri (Full time) 9am to 5pmContract type:PermanentMain purpose of the role:You will be managing the IT and telephony infrastructure of a busy head office based in Wimbledon and the second office in Basingstoke, whilst also supporting remote technology used by our Nurses and Carers working in the community.This position will involve hands-on support.We are a people orientated business so someone with great intra-personal skills who can positively support our Nurses and Carers with technology issues whilst they continue to deliver good quality care.You will have working experience of a similar role coupled with a methodical and structured approach to the work, as well as an intertest in developing internal process and procedures in all aspects of IT.Managing one IT Support Administrator.Main Duties & Responsibilities:To support the Senior Leadership Team by aligning the IT infrastructure to achieve current and future business requirementsTo analyse business requirements by partnering with key stakeholders across the organisation to develop solutions for IT needsBuild relationships across the business by providing IT support, including but not limited to network administration and onboarding of new employeesTake ownership of business continuity and disaster recovery plan for ITEnsure security of data, network access and backup systemsOwnership of the IT budget for OPEX and CAPEX. Assess vendors and develop test strategies for new hardware and softwareManage one IT Support Administrator by providing ongoing coaching and developmentLead IT projects, including the design and deployment of new IT systems and servicesPerform ongoing support and maintenance of all hardware, software, and network componentsLiaise with and manage IT third party suppliers as requiredProvide IT support for company projects when needed alongside hands on supportEnsure smooth implementation of policies related to network security, disaster recovery, and IT infrastructureOther Duties:A degree of flexibility is necessary based on business needs.The job holder may be required to perform work not specifically referred to above and which will be appropriate to the level of the role.***About You:Relevant qualification/certification in Information TechnologyDisplaying composure, patience, and excellent customer service skills, with the capability to provide immediate solutionsExcellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systemsFirm grasp on IT infrastructure and operations best practicesFamiliarity with our software platforms but not limited to Microsoft 365, Okta, BT Cloud, Microsoft Intune, Microsoft Azure, SharePoint, Operating systems, WordPress CMS and SOTI.Experience leading and managing IT projects and rolling out IT infrastructures across various technologiesStrong critical thinking and decisionmaking skillsExcellent listening and questioning skills, combined with the ability to interact confidently with peopleExcellent written and verbal communication skillsCar driver preferredMissionAt HFH Healthcare, our mission is to be the most trusted and highly regarded provider of nurse-led specialist complex healthcare for adults and children in and around London.We are a fast-growing independent organisation, delivering high-quality, individually tailored, and flexible care through teams of highly trained specialist nurses or nurse-led carers.We provide care and rehabilitation for a wide variety of care needs, disabilities, and long-term conditions to highly dependent clients in the comfort and security of their own homes, throughout London and the Home Counties.Working in partnership with the NHS continuing healthcare and private teams, our enhanced level of specialist clinical support enables individual clients to remain in their home even when the level of healthcare required is highly complex.What we offer:Competitive salaryPension schemePrivilege CardLove WimbledonFree highquality induction and mandatory trainingFree confidential wellbeing and support telephone line25 days annual leave + swap traditional UK bank holidays to support "your" cultural daysAn extra day off to celebrate your birthdayOngoing support from our friendly and approachable management team- "Cycle to Work" schemeAll business travel covered using an Oyster Card or the use of a pool car.
Kingston upon Thames, United Kingdom - 1 week ago
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