IT Business Partner - Group & Client Services ›

IT Business Partner - Group & Client ServicesJob ID: 4881797003
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Location: LondonReports to the Director of Technology - Group and Client ServicesAt the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. These are exciting times across the group - significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey.The Technology Business Partner (Tech BP) serves as the business relationship link between business units and Technology at the leadership level. You will play a key role in supporting the continued growth in our business and to help drive the ongoing development of our internal Technology function.As part of the internal Technology team, you will serve as the strategic interface with assigned business units or jurisdictional areas for the purpose of business technology strategy development, business demand management, solution discovery, service, solution adoption and risk management.You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a successful partnership approach. The Tech BP provides highly valued strategic consulting level support and guidance through key technology initiatives. They communicate decisions, priorities, and relevant project information to appropriate levels regarding business unit requests. They are motivated and proactively share knowledge of technology capabilities, risks, and opportunities to build competitive advantage and improve efficiency and effectiveness of business units. They partner with business leadership and other key stakeholders to define opportunities and identify and prioritise projects based on predefined criteria (e.g., return on investment, productivity, compliance).The Tech BP proactively serves as a “trusted advisor,” and is the primary point of contact in Technology for business line leaders and managers, providing insight on technology matters to enable and inform decisions. They operate as the key business contact representing Tech in promoting services and capabilities.The Tech BP is commercially driven and provides support in delivering technology products that meet the needs of the business, with a focus on strategic initiatives and planning activities for their business area. They strive to understand market challenges, including client priorities and competitive issues.Tech BPs are proactive and anticipatory in their thinking. They are, by nature, driven and provide significant value to business units. Tech BPs facilitate the investment intake process and the high-level planning and execution of business initiatives. They serve a lead role in enabling the business to achieve their objectives through the effective use of technology.Key responsibilities:Build strong trusted relationships with business leaders, manage complex priorities, and provide commercial and technical guidance to support delivery of the Aztec vision.Work with the wider Technology team to create and provide insightful technology strategies and information backed up by meaningful analysis for our Products across our multiple jurisdictions.Use solid tech knowledge and business insight to interpret data, draw conclusions, provide insights, and make proactive recommendations that deliver results, define improvements, and influence the leadership team.Support the leadership team, their Products and Functions in the preparation of their technology strategy ensuring appropriate challenge in establishing stretch but achievable targets aligned to the five-year plan.Work closely with the Office of the Chief Digital Officer to ensure demand and capacity needs are held and managed centrally to ensure effective coordination of technology teams.Be a Technology representative on Product boards or committee meetings.Support the leadership team in implementing action, articulate complex technology information in an easy-to-understand manner, without the use of complex Tech jargon.Ensure appropriate, forward looking decision support is provided to stakeholders.Stay informed of relevant industry and market intel for all products and jurisdictions to assess and report on current market trends and identifying opportunities that can be created.Be proactive in identifying areas for improvement and driving forward change and efficiencies.Develop and implement opportunities for operational efficiencies using analytical insight and work with the peers across the group on projects as required.Change Management & Adoption: ability to focus on the human side of change by building and delivering effective strategies for the adoption of new technology across the group. Working with business units to leverage and make best use of existing capabilities where appropriate.Management and mentoring of staff.Skills, knowledge, expertise:The ideal candidate will have previous experience in a senior Tech, Change or Finance role, in a business partnering role for a large and complex organisation.Strong ability to manage multiple priorities across different business lines and in multiple regions.Proven experience in understanding business requirements and considering and then recommending appropriate technology solutions working in consultation with architecture and apps teams.Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational, avoiding ‘tech jargon’ where appropriate and helping business stakeholders to understand proposed solutions and/or options.Demonstrable ability to influence senior personnel within large organisation and help non-finance and non tech savvy stakeholders understand their performance and consequent actions.Ability to own and resolve problems dealing with escalations and client needs and communicating complex tech considerations in plain English.Preferably although not essential hold relevant qualification ideally with experience in business partnering and delivering commercial value.Exposure to financial services, in particular fund services business will be an added advantage.Sound technical and reporting experience with the ability to develop positioning papers and consolidate information for Tech and Business leadership teams.Computer literacy and advanced PowerPoint and Excel skills are essential.Excellent interpersonal skills are required to develop close working relationships with colleagues, clients, and business contacts.Uses active listening skills to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusting styles for various audiences to articulate finance issues clearly.Presents a professional image in words, tone, and style.We will provide the training, both in house for relevant technical knowledge and professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do. Who are we?
Aztec Group has come a long way since first opening its doors in Jersey back in 2001. Our size and reach may have changed, but one thing that hasn’t is our identity – we’re proud to be a truly independent, owner-managed business that puts our people and clients at the centre of everything we do.
We understand that everyone will put value on different things and that’s why our employee package includes a variety of benefits. Here are some of the core benefits for all our people:
Discretionary bonus scheme plus Managers Incentive Programme Flexible, hybrid workingPrivate medical insurance, including eye carePermanent health insuranceLife assurance (death in service and critical illness benefit)Worldwide travel insuranceAbility to work abroad for up to 3 weeks per annumHealth and wellbeing programmesSignificant investment into your personal and professional development
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