IT and Telecoms Projects Co-ordinator

Job Title:
IT and Telecoms Projects Co-ordinator
Location:
Bridgend, Wales
Salary:
£22,000 - £25,000 per annum
Job Type:
Full time, Permanent
Working Hours:
Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times)
About Flotek:
Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses.
With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart.
About the Role:
We are looking for an projects co-ordinator to join our team to assist with the delivery of telecoms services to our ever expanding customer base.
You will be responsible for planning and managing all IT and Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries.
Job Responsibilities:
Planning projects that have been received from the sales team
Facilitating and holding initial kick off meetings with sales, engineering and the customer
Ordering services from suppliers
Ordering hardware from suppliers
Placing provisioning orders for things such as broadband, hosted telephony and mobiles
Placing and managing number ports
Scheduling engineers to attend site for installation and training
Consistently updating customers on the progress of their orders
Booking in stock and managing stock
Provide documentation and a clear handover to both the client and the support teams.
Responsible for giving a first-class service at all times
Job Experience Required:
Previous project management experience
Telecoms and IT project delivery and provisioning would be a benefit
A positive attitude with a can do approach to everything!
Highly organised and structured individual
The ability to multi task effectively and deal with large volumes of workload
Excellent communication skills both verbal and written
A team player
Renumeration and Benefits:
Basic Salary of £22,000 - £25,000
Staff Share Equity Scheme
New customer referral incentive
21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays)
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Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role .
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