Intelligence Analyst

As an Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant.

This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report.

You will build and maintain professional relationships with intelligence suppliers, professional bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend.

Role: Intelligence Analyst Location: Liverpool or Sevenoaks – hybrid working available

Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day

Salary: £25,000 - £31,000 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role.

What you will be doing:

• To investigate suspected fraudulent claims/policies using various intelligence tools
• To deliver a usable intelligence-based product to reduce claim losses
• To provide intelligence-led support to general claims/policy teams
• Confident in presenting complex information in a clear and concise manner
• Contribute to the continued improvements of the intelligence products & output
• Handling, analysing and evaluating highly confidential datasets and documents
• To develop an understanding of the MI Reports generated and fraud detection strategy
• To assist in the promotion of data integrity across the group
• Provide continued feedback and development of both fraud rule sets and risk models
• Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business
• Review intelligence received into the unit and ensure and exposure is identified and worked appropriately
• Perform advanced intelligence investigations relevant to the subject matter in order to collect, analyse and suitably record items of interest
• Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies
• Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met
• Identify and investigate Haven’s exposure to fraud rings, under supervision
• Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements

What we’re looking for:

• Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance
• Analytical thinker – able to analyse information quickly and use it to provide robust advice
• Written communicator – able to easily relay complex information in a written report
• Curious – an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious
• Online awareness – an ongoing interest in current and emerging online trends, particularly in social networking
• Self-motivated – passionate about the work and eager to learn and progress
• Organised - good time management skills, able to work under pressure and deliver against deadlines set
• Honesty and Integrity
• Keen eye for detail with the ability to think laterally and act through reasoned decision making
• Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential
• Experience in using fraud detection tools and intelligence analysis software

About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

• Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
• Additional Buy & Sell Holidays
• Company Sick Pay Scheme
• Company Paid Maternity & Paternity Leave
• Enhanced Company Pension Scheme
• Online vouchers and discounts
• Fresh fruit Deliveries twice a week*
• £250 bonus for every new colleague you recommend to the business
• Cycle to work scheme
• Free eye test vouchers and a contribution towards the frames
• Clearly defined progression paths with training and support
• Free self-development & qualifications via Magpie Learning
• A wide Network of Mental Health First Aiders 4 free counselling sessions
• CBT programmes available with a trained Therapist Mentor
• Unlimited access to a councillor 365 days a year, 24/7
• Dress Down Days
• Regular Employment Engagement including ongoing competitions with fantastic prizes

*on selected sites

If you would like any further information, please call our Talent Acquisition Department who will be happy to assist you with any queries on01704 336 012or alternatively email#####

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard.