Intelligence Analyst

As an Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant.
This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report.
You will build and maintain professional relationships with intelligence suppliers, professional bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend.
Role:
Intelligence Analyst
Location:
Liverpool or Sevenoaks – hybrid working available
Working hours:
Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day
Salary:
£25,000 - £31,000 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role.
What you will be doing:
To investigate suspected fraudulent claims/policies using various intelligence tools
To deliver a usable intelligence-based product to reduce claim losses
To provide intelligence-led support to general claims/policy teams
Confident in presenting complex information in a clear and concise manner
Contribute to the continued improvements of the intelligence products & output
Handling, analysing and evaluating highly confidential datasets and documents
To develop an understanding of the MI Reports generated and fraud detection strategy
To assist in the promotion of data integrity across the group
Provide continued feedback and development of both fraud rule sets and risk models
Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business
Review intelligence received into the unit and ensure and exposure is identified and worked appropriately
Perform advanced intelligence investigations relevant to the subject matter in order to collect, analyse and suitably record items of interest
Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies
Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met
Identify and investigate Haven’s exposure to fraud rings, under supervision
Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements
What we’re looking for:
Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance
Analytical thinker – able to analyse information quickly and use it to provide robust advice
Written communicator – able to easily relay complex information in a written report
Curious – an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious
Online awareness – an ongoing interest in current and emerging online trends, particularly in social networking
Self-motivated – passionate about the work and eager to learn and progress
Organised - good time management skills, able to work under pressure and deliver against deadlines set
Honesty and Integrity
Keen eye for detail with the ability to think laterally and act through reasoned decision making
Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential
Experience in using fraud detection tools and intelligence analysis software
About Acorn Insurance
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
Why Acorn Insurance?
Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Additional Buy & Sell Holidays
Company Sick Pay Scheme
Company Paid Maternity & Paternity Leave
Enhanced Company Pension Scheme
Online vouchers and discounts
Fresh fruit Deliveries twice a week*
£250 bonus for every new colleague you recommend to the business
Cycle to work scheme
Free eye test vouchers and a contribution towards the frames
Clearly defined progression paths with training and support
Free self-development & qualifications via Magpie Learning
A wide Network of Mental Health First Aiders 4 free counselling sessions
CBT programmes available with a trained Therapist Mentor
Unlimited access to a councillor 365 days a year, 24/7
Dress Down Days
Regular Employment Engagement including ongoing competitions with fantastic prizes
*on selected sites
If you would like any further information, please call our Talent Acquisition Department who will be happy to assist you with any queries on01704 336 012or alternatively #####
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard.
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