Insurance Change Manager

A major International Insurance organisation has created a new role of Insurance Change Manager where you can help them shape their future Operations.
This is a great opportunity to enhance the way they do things and you would be integral to identifying those changes, communicating and implementing them. This will utilise your Change Manager, Process Improvement and Operations Manager backgrounds.
You will drive continual improvement following root cause analysis and developing improved processes, protocols, and behaviours to improve outcomes in the future.
This will give you a high degree of autonomy and you will be liaising with senior colleagues and providing guidance or escalation as required.
As well as having previous experience of managing and delivering change within the Insurance Industry, your experience of working with Offshore operations will be important.
As Insurance Change Manager your responsibilities will include:
Deliver continual improvement of the Operational offering Offshore and act as a conduit between offices.
Driving strategic and global relationships with Brokers, Clients and Insurers in order to understand issues, resolve problems and review working practices.
Lead regular dialogue and have frequent personal interaction with Insurer and Client contacts to drive resolution to issues related to payment and collection.
Provide innovative solutions to drive Oper...