Insurance and Claims Officer

Insurance and Claims Officer
Job Type : Full Time, Permanent
Location:
Newcastle Upon Tyne
Salary : £26,873 - £28,770 per annum
Hours:
37 hours per week
The Role
Our client is looking for an enthusiastic and self-motivated individual to join their dedicated team, supporting the delivery of their insurance services. This is an excellent opportunity to progress your career within the Insurance field.
Key Responsibilities
With a professional and customer focused approach, you will handle and defend insurance claims made against the council.
The role is full of variety, and you will have the opportunity to work on a mixed portfolio of claims.
You will process and monitor internal and external claims so that deadlines are met, and any resulting queries / rejections are resolved in a timely manner.
You will engage with claimants and their solicitors, using tact and diplomacy when dealing with difficult or sensitive claims.
You will help them ensure that their robust systems and data is well maintained, so that their claims handling is effectively supported.
Skills and Qualifications
Experience of Insurance claim handling
An understanding of the principles of insurance and risk.
A high standard of literacy and numeracy.
Experience of extracting, collating, analysing, and presenting data.
Experience of working to deadlines and having to prioritise work.
Experience and competence in using IT and common business support packages including Word processing and Excel spreadsheets.
Insurance qualification would be desirable but not essential.
Benefits
Generous Annual leave with the option to buy additional annual leave.
An enhanced work life balance including agile working, compressed hours and flexi time.
Access to family friendly policies including maternity and adoption leave, maternity support leave, paternity leave, shared parental leave, special leave, leave when caring for a terminally ill dependent, leave for armed forces reservists, disability related special leave, career breaks and paid leave to support the electoral process.
Access to numerous salary sacrifice schemes including home electronics, car lease and gym membership.
Access to physiotherapy, counselling services and eye tests for VDE users through their Occupational Health Service.
Access to an extensive wellbeing programme including access to a 24-hour employee assistance programme for you and your immediate family
Access to Mental Health First Aiders.
Ability to join staff network groups to meet and share information and raise awareness and include, Black and Minority Ethnic network, Disabled Employee network and LGBT+ network
Ability to join a trade union.
Access to a staff travel scheme.
Access to learning and development opportunities including a comprehensive corporate induction programme, access to e-learning, an annual performance appraisal, upskilling apprenticeships, access to Learning Resource Centres.
A rewarding and most importantly access to a challenging career.
Additionally, they also offer you retail discounts on hundreds of the UKs high street and online retailers including travel, dining out, mobile and broadband from the point of receiving your offer of employment.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable council, please click apply to be redirected to their website where you can complete your application.
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