Insight Analyst

As a leading provider in the complimentary Skin care and treatments Industry. The business is keen to continue to maximise its market leading position by transforming its data and data insights into a world class platform. Transforming its overall digital ecosystem and enabling multiple services (click to brick) across individual sites. In addition, enhancing the CX journeys. This will significantly enhance the technology, data and digital footprint for each of the business areas (customer facing UX and employee facing UI) and digitally enable cross-selling to be significantly raised. This exciting development has created a need for a new Insight Analyst reporting to the Head of Insight. The role will take responsibility for the development of insightful data outputs whilst managing existing reports, troubleshooting data issues and supporting the Head of Insight to embed a culture of data driven decision making throughout the organisation. This role is suited to someone with a strong background in report development where close collaboration with stakeholders was key.
Key Responsibilities
Analyse, manipulate and interpret data within complex data structures with the use of appropriate tools
Monitor and troubleshoot datasets and reports whilst constantly striving for improvements in insightfulness and data quality
Work closely with colleagues from other areas of the business to understand challenges that could be supported with appropriate data use
Gather, understand and document detailed business requirements using appropriate tools and techniques adhering to best practices
Prepare insightful data outputs for internal and external stakeholders within the enterprise data visualization tool of choice (currently Power BI)
Prepared to challenge where data could be better utilized and support the Head of Insights in educating the wider business on best practice uses of data
Present report outputs to stakeholders in an easy to understand way – to both technical and non-technical staff
Training end users during handover process to prevent queries
Propose and implement new methods to improve efficiency
Key Skills
Analytical approach to problem solving
Champion of data usage best practice principles
Previous experience in a fast paced analytics role is essential
Strong Excel skills
High level skills with SQL languages for data manipulation/interpretation
Excellent Power BI skills – PL-300 certification or equivalent desirable but not essential
Confident working to tight and conflicted deadlines
Hybrid working with (mandatory) 3 days in the Birmingham office
We are looking for an analyst with strong personal skills, and a consultative and persuasive approach. You will be keen to use your knowledge and capability to explore the difference that can be made with the insights you provide. Salary – up to £45,000pa + benefits including pension, generous holiday, private medical and more.
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