Inside Sales Specialist

As a Senior Inside Sales Representative at Vonage Business, you will be responsible for managing inside sales activities within the largest and most complex geographic regions and/or business customer segments. Your primary objective will be to identify and qualify business opportunities, develop strategic selling strategies, and drive the sales process from prospecting to closure. You will play a pivotal role in fostering positive relationships with key customers and stakeholders, while also providing guidance and mentorship to junior team members.
Key Responsibilities:
Identify and qualify business opportunities within assigned geographic regions and/or business customer segments.
Develop and execute account/territory selling strategies to maximize sales opportunities.
Prepare and deliver formal proposals to decision makers within customer organizations.
Manage all steps of the selling process, from prospecting to closure, ensuring smooth coordination and communication.
Overcome objections and coordinate complex decision-making processes to facilitate closure.
Gather and assess customer feedback to understand satisfaction levels and anticipate future market needs and trends.
Cultivate key customer and opinion leader relationships to drive business growth.
Collaborate with sales teams to monitor and optimize sales performance.
Serve as a liaison between customers, internal stakeholders, and Inside Sales management.
Lead efforts to identify and develop effective sales and education tools.
Requirements:
Proven experience in inside sales, preferably within a complex B2B sales environment.
Proficiency in all aspects of the sales cycle, including prospecting, discovery, presentation, demonstration, and closing.
Familiarity with Vonage Business products and services, as well as industry-specific knowledge.
Strong proficiency in Microsoft business tools, Salesforce.com, and other communication tools.
Excellent communication and interpersonal skills, with the ability to build rapport with diverse groups of stakeholders.
Ability to provide guidance and mentorship to less experienced team members.
Demonstrated ability to overcome objections and convert prospects into customers.
Strong integrity and commitment to customer satisfaction.
Ability to maintain professional relationships with customers and colleagues, exhibiting loyalty and dedication to the organization's mission, vision, and values.
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