Infrastructure Support Engineer Red Hat Linux support

Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support
Contract length: 3-months
Day rate: £340 inside ir35 through umbrella
Location: Edinburgh
*Must be holding SC Clearance*
Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed
ROLE OVERVIEW:
We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.
The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial.
The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential.
DETAILED JOB DESCRIPTION:
* Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging
* Excellent knowledge of Red Hat Network Satellite for system management and performance reporting
* Provide sup...