Infrastructure Engineer

Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years.
The group employs over 1,400 people with 17 sales offices in the UK, and the Republic of Ireland, plus European teams in Belgium and the Netherlands and internationally in Hong Kong, China, India and the UAE.
Are you currently working in an Infrastructure role but looking for a change?
Join our Team!!
The successful Infrastructure Engineer will join our IT Team, based in Dartford. We are looking for an Infrastructure Engineer who will play a vital part in the design, installation of the server infrastructure.
The Infrastructure Engineer is responsible for day-to-day operational service delivery of specific infrastructure and applications. They will work within a team of Infrastructure Engineers to provide 3rd line support of Windows/Linux/VMware & Citrix technologies and Support key IT Projects inclusive of solutions design and deployment.
You will also be required to be on call for 1 week out of 4, you will get £300 extra per month (£3,600.00 annually) on top of your salary!
Main responsibilities include:
Maintain operational stability, security and high availability of core infrastructure platforms including the server estate both Windows and Linux.
Develop and deliver effective technical solutions, aligned with the infrastructure strategy.
Support Development Team with Back-end applications - Leonardo, High Jump (Logistics), PSB (Automation Robots at Corby), ASM Sequoia (Customs Clearance)
Administration of the VMware vSphere and infrastructure compute architecture.
Administration of O365 and Azure platforms, along with Active Directory, DNS, DHCP.
Maintain security patching across the infrastructure, in-line with vendor best practise.
Make sure all Data Centres are correctly provisioned and supported.
Respond to OOO emergencies (server failures, space issues, user issues, application issues), in a timely manner, with quick escalation and fix.
Monitor and maintain all Backups and Recovery systems.
Manage and maintain virtual desktop Infrastructure – Citrix Application and Desktop presentation (including ADC NetScaler’s)
Create and maintain documentation, policies and procedures to high standards
Ensure IT operational tasks in organisational projects are completed according to scope, budgets and timescales.
Plan infrastructure solutions and core IT architecture in-line with business requirements.
Out of hours work (for projects and implementations) and Standby/On-Call support.
We require someone with the following skills and experience:
At least 3 years’ experience in a Technical Support Engineer, Infrastructure Engineer, or similar role
Excellent troubleshooting, fault finding and root cause analysis skills.
Excellent knowledge of Windows Server 2016-2022 & Citrix Virtual Apps and Desktops
Excellent knowledge of Active Directory, Group Policy, DHCP and DNS
Good knowledge of Microsoft products including Office 365, Azure, and MDM would be advantageous.
Ability to think clearly under pressure along with sound decision making capabilities.
Knowledge of using call logging systems, raising, and closing tickets.
What you can expect from us:
Excellent salary package of up to £50,000k depending on experience
Hybrid Working
Fantastic benefits portal & Cycle to Work Scheme (after 3 months of completing probation).
Free Car Parking & Canteen Facilities
Working with a friendly team of individuals who love to have fun!
25 days annual leave, plus all UK bank holidays
Bereavement Leave & Sick Pay
Pension scheme & Death in Service
Enhanced Maternity / Paternity & Adoption pay
Employee Wellbeing Programme
Refer a Friend Scheme (Earn up to £#####).
Annual leave buy back scheme
The opportunity to develop, progress and work within a global organisation which is rapidly growing.
A fantastic working culture which promotes excellent work/life balance.
Charity 50-50 & Long Service Award
Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner