Infrastructure Engineer

Job Description
Description
Are you a motivated and driven individual looking to take on your next challenge? We have an incredible opportunity waiting for you!
We are seeking an experienced Infrastructure Engineer to join our business. As a key member of the business, you will play a vital role in supporting our business by enhancing, maintaining, and streamlining our IT Infrastructure. We are seeking someone who thrives on identifying improvements throughout our technology stack while keeping a keen eye on cost efficiency. You will have strong technical troubleshooting skills and a knack for embracing new technologies. This role offers the perfect blend of professional growth, responsibility, and autonomy.
Company Description
Selected Interventions is a software and services company located in Richmond (London) that specializes in delivering service transformation for leading international service providers. The company rapidly delivers highly customized management solutions through the deployment of the ECHO service management framework, which enables clients to meet some of the world's most demanding service specifications.
What makes Selected Interventions different?
Selected Interventions are product leading and global leaders within our field. We work exclusively in the environmental services industry, with the purpose of helping the planet be greener. We are growing fast but still retain the same values of when we were a small company.
Role description
This is a full-time hybrid (onsite & remote) role for an experienced Infrastructure Engineer. The Infrastructure Engineer will be the senior point of contact and advisor for managers and employees on all IT related topics including client devices, datacentre, cloud & office infrastructure. Providing Incident Response, Changes, and Project-Based Work, as well as guidance to L2 engineer.
Day to day responsibilities include:
Installing and maintaining the companies operating environments
Monitoring the companies operating environments
Maintaining a professional demeanour with internal colleagues and external clients
Providing training and support
Ensuring the companies operating environments are safe and secure
Updating any software and hardware where necessary
Documenting all reported malfunctions and actions taken in response
Experience and skills needed:
Ability to support, design and implement infrastructure technologies and solutions such as: computing, storage, networking, cloud computing, including IaaS, PaaS and SaaS
Experience in maintaining the security, confidentiality, and integrity of information systems
Enthusiasm for applying modern standards approaches throughout automation and testing
Willing to take ownership of problems and proactively resolve technical problems, ensuring that technical solutions continue to meet the business requirements
Experience in identifying, analysing, and understanding problems, to help identify the appropriate solution
Experience in documentation which includes processes, cases, and correct remedies
Experience in creating the specification and the design of systems to meet the defined business needs
Strong experience in integration and test components, systems, and their interfaces to create operational services
Ability to think laterally to dissect a problem into its component parts to identify and diagnose root causes, allowing problem resolution. Able to troubleshoot and identify problems across different technology capabilities including computing, storage, networking, physical infrastructure, software, COTS and open-source packages and solutions, and virtual and cloud computing, including IaaS, PaaS, SaaS
Practical experience using a range of Operating Systems and Network/Security Equipment
Excellent communication skills to deal with both internal & external stakeholders
Microsoft Azure
Microsoft SQL Server hosting
Ability to work with a range of Operating Systems and Network/Security Equipment
Our statement
To be earth's leading provider of environmental software systems delivering the best service outcomes with least resources.
Benefits
Competitive salary
Private healthcare
Contributory pension
25 days annual leave plus bank holidays
Flexible working hours
Cycle-to-work scheme
Teams events
Company Sick Pay
Free parking on-site