Information Technology Account Manager

I am looking for a key Account Manager for a company in the Maidenhead area. The company work the hybrid model, 3 days onsite, 2 days remote.A strong background in IT account management is required. If this role sounds of interest, please apply today.Responsibilities:Be the voice of the customer and serve as the lead point of contact between customer & company.Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.Own Customer Satisfaction Targets and Manage Annual Customer Survey ProcessQBR/Semi-Annual/Annual mtgsAgree agendas and circulate meetings notes/minutes across company functions.Follow up on key
initiatives/deliverables
to completion.Develop & maintain account plans for each managed customer.Perform continuous analysis and present deal and account profitability.Ensure strategic alignment and uncover/develop revenue growth opportunities.Maintain focus on selling into whitespace, find and qualify opportunities.Sell directly and partner as required with New Logo/LOB sales to find and qualify opportunities within the account(s), maintaining a healthy pipeline; support other significant greenspace sales deals as required.Own and direct Change Request and other customer requirement processesEnsure the timely and successful delivery of our solutions according to customer needs and objectives.Drive & negotiate contracts and close agreements to maximize profits.Own & Maintain
Customer/Opportunity
data maintenance in Salesforce.Prepare reports and profiling on account status.Skills Experience:Significant proven Senior Account Management/Key Account Management experience in IT Industry.Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, up to and including C-suite. Excellent listening, negotiation, and presentation abilities.Experience delivering client-focused solutions to customer needs.Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailExtensive experience working with Salesforce CRM and MS Office (particularly MS Excel).Strong verbal and written communication skillsIf this exciting opportunity could be of interest - please contact me ASAP. Interviews can be arranged on short notice.Send me alerts about jobs like this.Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .
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